Frequently Asked Questions

Orders & Shipping

How much is shipping?
Flat $15 shipping across Canada. Spend $110+ and shipping is just $10.

How long does shipping take?
Orders are processed within 1–3 business days. Delivery typically takes 5–10 business days within Canada depending on your location.

Do you ship internationally?
Yes! We ship to select international destinations. Shipping rates and delivery times vary by country.

Can I track my order?
Absolutely! Once your order ships, you'll receive a tracking number via email.

Returns & Exchanges

What is your return policy?
We accept returns within 14 days of delivery for items in original condition with tags attached. Some items marked as Final Sale are not eligible for returns.

How do I start a return?
You can initiate a return through your customer account. Log in, find your order, and follow the self-serve return process.

Do you offer exchanges?
We currently process returns and recommend placing a new order for the desired item to ensure availability.

Products

What sizes do you carry?
Our sizing ranges from S to 6XL depending on the product. Check individual product pages for specific size charts.

Are your burkinis waterproof?
Yes! Our burkinis are made from quick-dry, UV-protective fabrics designed for swimming and water activities.

What hijab fabrics do you offer?
We carry cotton, modal, chiffon, crepe, jersey, and more. Visit our blog for a complete hijab fabric guide.

Payments & Security

What payment methods do you accept?
We accept Visa, Mastercard, American Express, Shop Pay, Apple Pay, Google Pay, and more.

Is my payment information secure?
Yes. All transactions are processed through Shopify's secure, PCI-compliant payment system.

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Frequently Asked Questions